About Us

OpenEye delivers a trusted cloud-managed video and data platform that provides actionable intelligence for customers to protect and grow their business. Our architecture simplifies video deployment and management at scale, while combining and analyzing event data from video, alarm systems, access control, sales transactions, central stations, and IoT devices.

The OpenEye platform offers powerful alerting, reporting, and analytics to transform disparate events into actionable insights, and video verification, that enhance security while increasing business profitability.

Our Core Values

Heroic Customer Service

OpenEye is dedicated to heroic customer service and complete customer satisfaction. We achieve this objective by treating our customers as we would have them treat us. We never lose sight of this commitment when faced with difficult situations and especially in our customers’ time of need. We empower our employees to do “whatever it takes” to provide the heroic service our customers deserve.

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Easy to Use Products

OpenEye is committed to making it easy. We strive to make our products easy to use by focusing on simple yet elegant designs. We also put great emphasis on making ourselves readily available and easy to do business with.

Responsibility to our Community

OpenEye believes in being responsible to our community. We accomplish this through regular contributions to charitable organizations, hands-on participation in community works projects, minimizing the impact of our business on the environment, and through the direct support of disadvantaged children and those less fortunate.

Opportunity for Employees

OpenEye understands that its people are its greatest asset. We focus on providing all employees with an opportunity to succeed. We demonstrate this commitment through profit sharing, a structured performance review process, continuing education opportunities, and by supporting advancement from within.

Integrity

OpenEye is committed to demonstrating integrity in everything it does. Our people hold themselves accountable to this standard and refuse to accept anything less. We are swift, deliberate, and just in all matters concerning integrity.

Continual Improvement

OpenEye is dedicated to continual improvement. Our company is something special and we do it justice by striving to make it the best. A particular point is made to reward those employees who provide leadership in our pursuit of perfection.

Our Mission

OpenEye delivers a trusted cloud video platform that provides maximum benefit to our customers so they can protect and grow their business.

OpenEye was founded in 1999 and is headquartered in Liberty Lake, Washington. OpenEye is now a subsidiary of Alarm.com, following an acquisition in 2019.

The combination of OpenEye and Alarm.com’s expertise provides a comprehensive, industry-leading suite of interactive cloud-based services spanning video, access control, intrusion and automation for domestic and international commercial enterprises of all sizes.

Social Responsibility

As OpenEye has grown, so has our involvement in the community. OpenEye prides itself on being a responsible and actively contributing member of society. Here are a few of the ways in which we are giving back.