Strategic Account Representative

Eastern United States Last Updated: December 20th, 2024

Strategic Account Representative

Who We Are

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support.  Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest. Ready to be a part of a casual, fun, and creative culture? Join our team!

Job Summary

We are seeking a diligent, strategic, and detail-oriented Strategic Account Representative to join our dynamic sales team.  The Strategic Account Representative will be responsible for promoting our cutting-edge video security solutions and supporting one of our largest strategic accounts.

Role and Responsibilities

  • Support strategic account managers in executing sales strategies and in planning and prioritizing sales activities.
  • Assist in identifying and understanding customer needs and mapping them effectively with our solutions and services.
  • Aid in managing the sales process within Salesforce.
  • Work closely with internal teams, including marketing, technical support, and sales operations to ensure customer needs are met.
  • Assist in preparing sales reports and interpreting sales data to help identify growth opportunities.
  • Engage Strategic Channel Partner sales teams regularly to promote OpenEye and gain wallet share inside the assigned accounts.
  • Engage end-users to generate demand for our channel partners.
  • Maintain effective communication with clients to ensure satisfaction and gauge potential opportunities for further sales.
  • Prepare for and attend key regional and national trade shows and vertical market shows.


Qualifications

  • Bachelor’s degree in business, marketing, or a related field.
  • Minimum 3 years of outside sales experience, preferably in a technology discipline.
  • Located on the East Coast for quick access to customers.
  • Exceptional written and verbal communication skills
  • Strong presentation and reporting skills
  • Demonstrate a team-oriented mindset
  • Proficient in Salesforce CRM software and Microsoft Office Suite
  • Strong technical aptitude with enterprise software and hardware solutions with the ability to understand and translate technical product information into customer benefit statements.
  • Self-directed, proactive, and able to manage multiple tasks simultaneously.
  • Excellent relationship building and client management skills.
  • Available to travel 50%-60% of the time.
  • Experience with large national integration companies is preferred.
  • Cloud SaaS and video surveillance management systems sales experience preferred

The Perks!

  • Employees are eligible to purchase company stock at a discounted rate.
  • Collaborative, fun, creative culture where idea sharing is encouraged
  • Casual dress (Jeans are welcome!)
  • Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
  • Up to $5,000 annual company match for 401k
  • Company paid short-term/long-term disability, AD&D and life insurance
  • Paid maternity and paternity leave
  • 15 Days of Paid Vacation accrued per year (increases after year 3)
  • 7 Paid Sick/Wellness days per year
  • 9 Paid Holidays per year
  • Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
  • Employee Equipment Program – Free Alarm.com system for your home!

 

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

 Notice To Third-Party Agencies:

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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