Case Study

Select Systems Grocery Case Study

Key to Long-Term Relationship with Customer is Listening

Learn how OpenEye enabled a major U.S. grocery chain to manage its system more remotely and simplify operations by increasing staff access to video. The grocery chain ultimately chose the OWS platform because OpenEye listened to their feedback and developed several new features to specifically address their operational needs:

  • Streamlined user management
  • Reduce IT workload
  • Gain actionable intelligence
  • Expedite video export and sharing
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Select Systems

Based in Torrance, California, Select Systems has provided security solutions for 30 years to grocery, retail and other businesses in the western U.S. The integrator also performs maintenance and repair of legacy equipment.

Select Systems has worked with OpenEye for over a decade, initially using OpenEye analog and IP hybrid recorders and subsequently migrating to the OpenEye Web Services (OWS) cloud-managed video platform.

"What I like about OpenEye is the level of understanding of what the customer needs are," Postachian said. "Being able to adapt to such requirements is not something every manufacturer is able to do."