In a recent deep dive report on video surveillance by Security Sales & Integration magazine, integrators indicated the features they want most in a platform. Here’s how OpenEye meets those needs.
Open cloud-managed platform
The OpenEye Web Services (OWS) cloud-managed video surveillance solution combines the performance and reliability of local recording with the convenience and efficiency of the cloud. It also can work with existing equipment, so there is no need to “rip and replace” when upgrading a system. OpenEye’s expanding ecosystem and flexibility that cloud-managed video enables streamlines daily operations, improves cybersecurity and creates more accurate and actionable business intelligence. Integrations include identity management, access control, intrusion, video analytics, central station, point-of-sale and more.
Ease of use
The OpenEye video surveillance solution is easy to deploy and use. The cloud-managed platform can be accessed anytime, anywhere, from any device, including mobile phones. Management is centralized in an easy-to-navigate cloud portal. Updates are automated, and alerts and reports can be set up for continuous system monitoring. OpenEye Web Services (OWS) streamlines the export and sharing of video clips by moving the entire process to the cloud, making it faster and more secure than using physical media. Online clip sharing generates significant time savings for organizations that regularly export and share video with co-workers, authorities or an insurance company.
Cybersecurity
As a cloud-managed platform, OWS offers a secure environment. Cybersecurity elements include multifactor authentication, roaming profiles, automated password resets, digital signature verification, automated software updates, and no open inbound ports. Single sign-on for accessing remote clients helps reduce the potential for rogue remote clients. Online video sharing with auditing shows who is sharing and viewing video of critical incidents while password protected clips and the ability to revoke permissions further safeguards your sensitive video data.
Analytics
Organizations can gain business intelligence through analytics, whether delivered at the edge or within OWS. Analytics also can improve monitoring of remote locations.
- OpenEye’s line of analytics-enabled cameras identify person, vehicle and line-crossing events.
- OWS search and video verification functions provide a clear picture of what is happening.
- Reduce false alerts from OWS by using video analytics on its own or combined with other ecosystem events, such as a site’s intrusion panel armed state, to trigger alerts.
- Locate important video incidents quicker by searching for specific analytics event types.
- Depending on hardware used, analytics can include person and vehicle detection, camera tampering, line-crossing, queue management, audio detection and sound classification, fog or smoke detection, and out of focus.
- Reduce the frequency of false positives due to trees, windows, animals, and lighting conditions.
System health monitoring
Real-time health monitoring functions in OWS keep you abreast of critical issues and potential problems with a video system, including pending hard drive failure, changes in recording retention, network outages and camera failure or tampering. Keep up to date on the status of a system with instant alerts and scheduled reports delivered on a weekly or monthly basis.
Technical support
OpenEye prides itself in providing Heroic Customer Service in a number of ways. The Knowledge Base features helpful explanations, how-to guides, illustrations and videos on our products and features. Online Tech Training sessions give channel partners an overview of specific features and a forum to ask questions. Our knowledgeable support team can help walk users through complex issues. Visit answers.openeye.net to start searching.
Available product
Supply chain issues have affected operations both upstream and downstream in the video surveillance industry. OpenEye’s Quick Ship program lists products that are prebuilt and ready to be shipped.
About OpenEye
OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, it has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. OpenEye’s solutions are available globally through a trusted network of certified service providers. Visit openeye.net.