OpenEye Web Services 2.1

OWS version 2.1 includes features that improve cybersecurity and put more details at your fingertips for quick analysis and action. OpenEye Web Services makes finding video and managing your video surveillance system faster and easier.
See the full list of features available in OWS 2.1.

Take a live demo tour of the new features in OWS 2.1.

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Check out some of the new features
available in OWS 2.1

Strong Passwords

Strong Passwords

Keep your accounts secure and ensure compliance with cybersecurity best practices for passwords. Define and enforce strong passwords for OWS user and guest user accounts.

Cloud backup for config files

Cloud backup for config files

OWS automatically stores the configuration settings for Apex recorders (v2.1+), including camera passwords, and allows users to download them from the cloud.

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Quick System Summary Info

Quick System Summary Info

Mouse over recorders marked as 'Attention Required' to show a quick description of any issues, without having to click through to view them another page

360° Dewarping in the Web Client

Apex Web Client now supports dewarping of fisheye cameras, so users can easily view video from a 360° or 180° camera on a web browser with no additional software to install.

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Laptop With Client Dewarping

More Information Included in Alert Details

  • Access Alerts

    include the User ID or Username of a cardholder in the alert details and email notifications for quick video verification. Intrusion Alerts include the User ID or Username of the user disarming or arming a panel in email notifications and alert details when available Filter alert history by user name or ID for access and intrusion alert events making it easy to track a specific user to create a timeline. System Summary Report emails now include a summary count of recorders requiring attention in the body of the email. Now users don't need to click through the email to see that everything is ok with their recorders!

  • Intrusion Alerts

    include the User ID or Username of the user disarming or arming a panel in email notifications and alert details when available.

  • Filter alert history by user name

    or ID for access and intrusion alert events making it easy to track a specific user to create a timeline.

  • System Summary Report emails

    now include a summary count of recorders requiring attention in the body of the email. Now users don't need to click through the email to see that everything is ok with their recorders!

Listen & Talk Back in Mobile

OpenEye Mobile supports two-way audio to allow end-users or professional security staff to listen and talk down to individuals seen on camera remotely. Immediately respond to push alerts and provide audible deterrence to would be vandals or provide important information to a delivery driver on site after normal business hours. Users can now also listen to audio when playing back video in search.

Watch the tutorial on how to use Two-Way Audio in Mobile
Download OpenEye Mobile on the App Store
Get OpenEye Mobile on Google Play

Instant Replay

Use the Search in Live feature in Command Station to quickly rewind 10, 20, 30 seconds and review video from a camera without leaving the live monitoring screen. Get an instant replay of what just happened for action or follow-up.

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Identity Management Integrations

Premium Feature

OpenEye Web Services supports:

  • Okta
  • Generic SAML 2.0
  • Active Directory Federation Service (ADFS)
Learn more about Cloud-Based Identity Management

New Features Available in OWS 2.1

OpenEye Web Services

Updated
System summary report improvements
  • Mouse over a recorder marked 'Attention Required' to show a quick description of the issue without having to click to view the detail
  • System Summary Report emails now include a summary count of recorders requiring attention in the body of the email.
New
Access Alerts - The User ID or Username of a cardholder will now be displayed in email and alert details when available
New
Intrusion Alerts - The User ID or Username of the user disarming or arming a panel will now be displayed in email and alert details when available
New
Filter alert history by user name or ID for access and intrusion alert events
New
Define and enforce strong passwords for OWS user and guest accounts
New
View Release Notes and Severity (optional, recommended, critical) for software updates on the Recorder Management page
New
View camera firmware version and MAC address on the Camera tab of the Inventory Report
New
View Total Retention (Days) for each camera on the Camera tab of the Inventory Report
New
Support for Generic SAML 2.0 Premium Feature
New
Support for ADFS Premium Feature
New
Enable 2-way audio permissions in user groups

Apex Server

New
Web Client Enhancements
New
360° camera dewarping
New
Archive export
New
Drag all cameras to Live/Search
New
Grid paging
New
Left collapsible camera list
New
Calendar improvements
New
Okta supported for users logging in at the Apex console Premium Feature
New
Configuration file backed up in OWS
New
Camera passwords assigned automatically (OpenEye and Axis cameras supported)
New
Two-way audio for ONVIF cameras (currently supported in OpenEye Mobile v2.1)
New
Send Apex events to DMP panel (supported by DMP firmware v193+
New
Editable camera MAC address option for display in OWS Camera Inventory Report
New
Export discrete permissions locally and to OWS
New
Dependency and security updates

Command Station

New
Search In Live

OpenEye Mobile

New
2-Way Audio (Talk and Listen to selected camera)
New
Listen to recorded audio in video playback
New
16 Channel view (iPad only)