If your camera dongle is dirty, it may impact the performance of your
camera. If the connections are dirty, they may not transfer data as efficiently
and create issues with the network connection of your camera. Please make sure
you are always using the included weatherproof IP66 connector to protect your
ports as best as possible.
To clean these dongles, you will want to use 91% isopropyl alcohol and some
cotton swabs. Add some alcohol to the end of your cotton swab, then move the
cotton swab backward across the pins or walls to pull any debris out. Try not
to spin the cotton swab or move it left to right within the connector, as you
run the chance of damaging the connector pins on the inside. Once you have
cleaned the camera dongle efficiently enough, let dry for at least 15 minutes
to make sure no moisture is left on the connector before attempting to
reconnect the camera.
(Dirty dongle that requires cleaning)
(Cleaning the dongle)
Some camera dongles may be too corroded or damaged to be restored. If your
dongle is missing connection pins or the pins are bent, you will likely be
unable to successfully connect to the camera over the network. Please make sure
to always use the included IP66 connectors to help prevent damage like this
from occurring to your camera.