Reduce False Alarms with Location Arming in OpenEye Web Services (OWS)

Location Arming: Now Available in OWS

OpenEye is pleased to announce the release of Location Arming for OpenEye Web Services (OWS), delivering new ways for your customers to manage security and streamline operations. Location Arming allows customers to reduce false alarms and save time and resources by integrating a location’s armed state into your security operations.

OWS gives you and your customers the flexibility to use armed status from sensors, third-party panels, or virtual arming to align event alerts with your business needs. Easily manage and verify armed states across all locations to streamline workflows, strengthen security, and make smarter decisions—regardless of your system architecture.

What’s New for Your Customers:

• Minimize false alarms and reduce unnecessary disruptions by tying alerts to a location’s armed state. By accurately distinguishing between actual threats and harmless triggers, customers will only get alerted when it truly matters, saving time and resources.
• Integrate seamlessly with your customers' existing systems by controlling arming and disarming through sensors, control panels, or OWS virtual arming.
• Your customers always know the security status of their locations at a glance. The intuitive lock icon instantly shows whether a site is armed or disarmed, giving them peace of mind wherever they are.
• Customize customer’s security system to fit their business operations seamlessly. With the ability to create static schedules with virtual arming, you can ensure their premises are secured exactly when they need them to be.
• Rapid emergency response capabilities, instantly alert authorities and designated contacts to ensure prompt action and maximum protection for your customers' premises and personnel.
• Easily manage and verify each location’s armed status in OWS. strengthening security, simplifying operations, and driving smarter decision-making.

How This Benefits You as a Channel Partner:

• Stand out by providing customers with a user-friendly and dependable system that ensures convenient and rapid results when it matters most.
• Capture a unique audience by offering innovative and compelling features that drive new sales and expand your market reach.
• Elevate your customer experience with features designed to instill peace of mind, ensuring users feel secure and valued.
• Open new revenue opportunities by offering advanced, easy-to-use features, enhancing overall customer satisfaction and business growth.
• Deliver flexible integration options with support for relays, sensors, control panels, and schedules to fit diverse security setups.

For more information about location arming, setup and requirements, please visit the Location Arming page within the OpenEye Knowledge Base.