Deliver an Advanced Security Solution With Intelligent Video Monitoring Tools

OpenEye’s intelligent video monitoring tools provide a powerful set of hardware and software features that enhance business monitoring, enabling you to provide a more dynamic and complete security solution to your customers. These tools range from powerful AI-based video analytics to active deterrent cameras and beyond, equipping you with a surveillance offering that enhances both customer business operations and the operations of your own organization.

In this article, we’ll look at the main benefits of OpenEye’s next-generation monitoring tools, how it enables upsell opportunities, improves processes, and enhances workflow by reducing false alarms and streamlining active monitoring.

How Intelligent Video Monitoring Tools Benefit Your Business

To remain competitive in the security market and maximize customer retention, your business must deliver solutions that offer more than standard live monitoring. OpenEye’s intelligent video monitoring tools introduce a suite of hardware and software capabilities, unlocking both operational efficiencies and stronger surveillance.

Reduced False Alarms With Advanced Location-Based Features

Constant false alarms can cost both your team and clients valuable time, and in some cases can cause you to accrue unnecessary fees for false alerts. This necessitates offering a solution that can lower the number of these false positives, lowering costs associated with fees while still enabling your customers to respond to the events that matter most.

OWS helps reduce false alarms by optimizing workflows to align with security operations. This is done in part by location management in OWS, enabling you to group devices within a location or location group, aligning device organization with network policies, user management, and operations.

Location Arming in OWS further reduces false alarms and saves time and resources by integrating a location’s armed state into your operational workflows. This feature allows businesses to use third-party alarm panels, sensor devices, or Virtual Arm/Disarm in OWS as the location's armed state, further filtering alerts to ensure your team only receives notifications when needed.

Virtual Arm/Disarm in OWS allows users to virtually arm or disarm locations in the cloud video platform itself from a location with just a click. Both the web browser and OpenEye mobile apps can utilize this feature, enabling convenient arming of locations from wherever. To ensure locations are armed when needed without any manual intervention, the armed state can be aligned to your location schedule.

Location Schedules ensure users receive the alerts that matter most by syncing your locations alert notifications or Virtual Arm/Disarm status to a customizable schedule. This reduces unnecessary noise and ensures you're alerted only when it truly matters.

Additionally, OWS AI analytics help eliminate noise while detecting and notifying businesses of real threats. This provides unparalleled insights into business operations while reducing false alarms, helping enhance business security while streamlining workflow. OpenEye offers a wide range of video analytics, including:

• Person/Vehicle Detection: Search for and be alerted on events tied to a person or vehicle to reduce motion events and generate more actionable alerts.
• Line Crossing/Intrusion: Detect objects passing through a virtual line or area for improved active monitoring and search of intrusion events.
• Loitering: Respond to loitering events by being alerted on persons and objects detected in an area for more than a defined period of time.
• License Plate Recognition: Be alerted or search on events with vehicles with specific characters on license plates to improve security around facilities.

These features substantially reduce false alarms, saving you and your clients time and money, while providing peace of mind in case of critical incidents.

Enhanced Security Through Active Deterrence Solutions

OpenEye’s intelligent surveillance tools are designed to improve monitoring, helping reduce wasted effort and making security operations more efficient.

Active deterrent cameras , available Q4 2025, include a white light on OpenEye cameras and can automatically respond to certain alerts powered by OWS, such as loitering or person/vehicle detection analytics. In these cases, the light will activate and can illuminate suspicious activity to deter potential criminals.

Two-way audio , supported via OpenEye and third party devices, offers the ability to listen in and speak to individuals seen on camera, offering real-time intervention. Stop suspicious activity and warn trespassers directly from the monitoring application, without costly on-site intervention.

These features result in stronger on-site deterrence, reducing incidents before they escalate. Additionally, they ensure security teams are only involved if the situation demands it, limiting the likelihood of wasted efforts.

Monetize Your Monitoring Solution With an Open Platform

Intelligent video monitoring tools enable you to deliver more value to your customers and support your business goals. Whether you offer professional monitoring operated by your team or allow your customers to monitor their business via their own internal teams, these advanced tools provide benefits for both scenarios.

OpenEye’s open platform allows for direct integrations with central stations making it easier for you to operationalize and monetize your monitoring solution. If your business is handling the responsibility of monitoring, OpenEye Web Services (OWS) provides the tools or can integrate with your chosen central station platform. These integrations enable you to offer a monitoring solution while positioning your business as a full-service provider without the need to build your own infrastructure, in turn increasing revenue. Not only that, but OWS integrates with third-party alarm panels or sensors, allowing you and your customers to leverage existing business systems to further streamline operations and provide more return on their security investment. This adds additional value to your customers by giving them complete visibility into their business security and loss prevention efforts.

By offering these intelligent video monitoring tools, your business will be able to secure higher contract values while also providing more reasons for existing customers to upgrade their licenses, helping forge ongoing partnerships with your client base.

Strengthen Security Operations With OpenEye’s Intelligent Video Monitoring Tools

OpenEye’s intelligent video monitoring tools enhance security operations by optimizing workflows, reducing unnecessary actions, and helping stop events before they become incidents. These advanced tools provide you with the ability to offer premium services to their clients, improve processes, and reduce false alarms through a powerful cloud-managed video platform.

Discover how intelligent video monitoring tools can transform your service offering and deliver robust, flexible security solutions. To learn more, book a demo, contact us, or reach out to your OpenEye sales representative today.